DKS Solutions GmbH
Am Pfarrgarten 12, 91338 Igensdorf, Germany
Commercial Register: HRB 9368, Amtsgericht Bamberg
Email: privacy@dkssolutions.de
1. Introduction
DKS Solutions GmbH ("we", "us", "our") values your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or engage our services in media technology, events, systems programming, and video production.
2. Data Controller
The controller responsible for data processing under the General Data Protection Regulation (GDPR) is:
DKS Solutions GmbH
Am Pfarrgarten 12, 91338 Igensdorf, Germany
Email: privacy@dkssolutions.de
3. What Data We Collect
- Contact details (name, email, phone, company)
- Project or inquiry details provided through contact forms or email
- Technical data such as IP address, browser type, and device identifiers (for security and analytics)
- Media or technical files shared for project purposes
4. How We Use Your Data
- To respond to inquiries and prepare proposals (Art. 6(1)(b) GDPR)
- To perform and manage projects and service contracts (Art. 6(1)(b) GDPR)
- To maintain site security and technical performance (Art. 6(1)(f) GDPR)
- With your consent, for specific communications or project follow-up (Art. 6(1)(a) GDPR)
5. Data Sharing
We do not sell personal data. Data is shared only with processors and partners necessary for providing our services (e.g., hosting, cloud, or video production collaborators), all bound by GDPR-compliant agreements. Data may also be shared where legally required.
6. Retention
We retain data only as long as necessary for the stated purpose or legal obligations. Project and contract data are typically retained for up to 10 years under German commercial law.
7. Your Rights
- Right of access, rectification, and erasure
- Right to restriction or objection to processing
- Right to data portability
- Right to lodge a complaint with a supervisory authority (Bavarian Data Protection Authority)
8. Security
We implement appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access. This includes encrypted communications and secure servers.
9. Contact
For any questions about this Privacy Policy or data rights, contact:
privacy@dkssolutions.de